Privacy Policy

Your privacy and data security are fundamental to everything we do at Dogemeat Pay. This policy explains how we collect, use, and protect your information.

Effective Date: June 30, 2025
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Last Updated: June 30, 2025

Our Commitment to Your Privacy

At Dogemeat Pay, protecting your privacy and safeguarding your personal and business information is one of our highest priorities. This Privacy Policy outlines in detail how we collect, use, process, share, store, and protect your data when you interact with our services.

By using our Platform, you consent to the practices described in this Policy. If you do not agree, please do not use Dogemeat Pay.

1️⃣ Information We Collect

1.1 Personal Information

  • Full name, contact address, email address, phone number, and other identifying details.
  • Business details such as company name, registration number, tax identification number, and contact persons.
  • Billing and payment information including wallet addresses for crypto transactions or card details for fiat payments.

1.2 Transaction Data

  • Order history, payment transactions, refund requests, dispute logs, and revenue records.
  • Information about transactions made through our crypto gateways (Solana Pay) or third-party processors (Paystack).

1.3 Technical & Usage Data

  • Device type, operating system, browser type, and language preferences.
  • IP addresses, log files, geolocation data, access times, referring websites, and pages visited.
  • Cookies, pixels, and similar tracking technologies used to analyze site traffic and improve your user experience.

1.4 Communications Data

  • Records of your interactions with our support team, including emails, live chats, and call logs.

2️⃣ How We Use Your Data

Dogemeat Pay collects and processes your data for the following legitimate business purposes:

  • Account Creation & Management: To verify your identity, process your registration, manage your merchant profile, and maintain your account security.
  • Payment Processing: To facilitate secure crypto and fiat transactions and ensure funds are settled correctly.
  • Service Delivery: To operate, maintain, and improve our Platform and develop new features that serve your business better.
  • Customer Support: To respond to inquiries, resolve complaints, and provide timely support.
  • Compliance & Legal Requirements: To comply with Nigerian financial regulations, anti-money laundering (AML) laws, tax requirements, or any other obligations imposed by applicable laws.
  • Marketing & Communication: To send relevant updates, promotional offers, and service announcements. You can opt out of marketing communications at any time.
  • Fraud Prevention & Security: To monitor transactions for fraud detection and to protect against unauthorized access or breaches.

3️⃣ Cookies & Tracking Technologies

Dogemeat Pay collects and processes your data for the following legitimate business purposes:

  • Recognize you when you log in and maintain your session.
  • Remember your preferences to personalize your experience.
  • Analyze Platform usage to identify trends, measure site performance, and improve our services.
  • Deliver targeted advertisements or promotional content (where applicable).

Note: You have the option to manage or disable cookies through your browser settings, but doing so may affect certain functionalities of the Platform.

4️⃣ Data Sharing & Disclosure

Dogemeat Pay collects and processes your data for the following legitimate business purposes:

  • Trusted Partners: With payment gateways such as Solana Pay or Paystack to securely process your transactions.
  • Regulatory & Legal Compliance: With Nigerian regulatory authorities, law enforcement agencies, or courts if we are legally obligated to do so to comply with applicable laws, enforce our terms, respond to claims, or protect the rights and safety of Dogemeat Pay and its users.
  • Third-Party Service Providers: With trusted partners who help us with data hosting, analytics, IT support, and fraud prevention. These providers are contractually bound to process your data only according to our instructions and under strict confidentiality.

Note: We do not sell your personal or business data to third parties.

5️⃣ Data Security

Dogemeat Pay collects and processes your data for the following legitimate business purposes:

  • End-to-end encryption for data transmission and storage.
  • Multi-factor authentication (MFA) for sensitive access.
  • Regular security audits, vulnerability scans, and penetration testing.
  • Secure data centers with restricted access.

Note: While we strive to protect your data, no online platform can guarantee absolute security. We urge you to also keep your passwords confidential and your devices secure.

6️⃣ Your Rights & Choices

Dogemeat Pay collects and processes your data for the following legitimate business purposes:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request corrections to inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal data, subject to legal or contractual retention obligations.
  • Restriction: You may request limitations on how we process certain information.
  • Objection: You can object to the processing of your data for direct marketing at any time.
  • Portability: Where technically feasible, you can request a portable copy of your data.

Note: To exercise any of these rights, please contact our Data Protection Officer at privacy@dogemeatpay.com. We will respond to your request within a reasonable timeframe in accordance with Nigerian data protection laws.

7️⃣ Data Retention

We will retain your personal and transaction data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

8️⃣ International Transfers

If we process or store your data outside Nigeria (for example, on secure cloud servers located abroad), we will take all reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy and applicable data protection laws.

9️⃣ Changes to This Privacy Policy

Dogemeat Pay may update or revise this Privacy Policy occasionally to reflect operational, legal, or regulatory changes. When we make significant changes, we will notify you through your registered email address or by prominently posting a notice on our Platform. Please review this Policy periodically to stay informed about how we protect your information.

🔟 Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising under this Policy shall be resolved in Nigeria in accordance with applicable laws.

📬 Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your data, please contact us at:

Email
privacy@dogemeatpay.com
Address
[Company's Registered Address, Nigeria]